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Hilton Garden Inn

Part of Hilton

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Hilton Garden Inn reviews

3.6

69% would recommend to a friend

(1,980 total reviews)

Christopher Nassetta

82% approve of CEO

59% positive business outlook

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Aug 13, 2015

American grill server

Recommend
CEO approval
Business Outlook

Pros

Great benefits and working conditions, p.t.o , 401k, hotel discounts, I had a great GM, but right before I left a new GM came and was not very well liked as she only hires Spanish which is her race, she is also very biased and unprofessional. It really depends on who your Management is if it is a good experience or not

Cons

Extremely early hours if you work mornings, Servers have too much to do at end of shift but are expected to punch out right away. There is no union so housekeeping does not clean the Restaurant at all like at other hotels. There is usually only one Server and they have to clean the whole restaurant themselves including vacuuming, dusting,mopping floor, bus your own tables and they rarely have a dishwasher on morning shift so you have to be the dishwasher too! Pay is decent but you're doing 5 jobs because you are Hostess ,cashier, busser, dishwasher and server, not to mention housekeeper and bartender and room service server. Not lying , at this location this is all done by one server and sometimes 2 if its the evening shift . I put 4 stars because I am a hard worker and like to stay busy but this job is not for everyone!

4.0
Jun 5, 2015

Good & Bad

Recommend
CEO approval
Business Outlook

Pros

Management kind & understanding, work not difficult, most employees great to work with.

Cons

Pay is sub-par, raises few & far between. Management's "open-door" policy means they'll listen to you, but no action will be taken.

Viewing 22 - 24 of 1,980 Reviews

Glassdoor has 2,138 Hilton Garden Inn reviews submitted anonymously by Hilton Garden Inn employees. Read employee reviews and ratings on Glassdoor to decide if Hilton Garden Inn is right for you.