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Hilton Garden Inn

Part of Hilton

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Hilton Garden Inn reviews

3.6

69% would recommend to a friend

(1,980 total reviews)

Christopher Nassetta

82% approve of CEO

59% positive business outlook

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Not many pros to working here except the money... which is a pro at every place of work. Something unique to hotels is that you get to meet so many people from all different parts of the country and the world.

Cons

I received about five minutes of training on my first day. I didn't find out certain rules or ways of doing things until three or four months working there. I didn't mind this too much, but it set the stage for a total disaster of a hotel. The managers have no idea what they're doing, yet they seem to think they should micromanage everything employees do. They're so busy micromanaging that they don't have time to do their actual jobs. We would always run out of food or liquor, even though we would notify a manager before we ran out. It was so embarrassing when a guest would ask for something and I would have to tell them we were out, even if it was something as simple as mozzarella sticks. Scheduling was a nightmare. I will just leave it at that. What's funny is that I saw everyone who originally worked in my department quit one by one, until every employee was a new hire. Every single one. I stayed because I needed the money. But after a certain point, it's just not worth it anymore.

Viewing 25 - 27 of 1,980 Reviews

Glassdoor has 2,138 Hilton Garden Inn reviews submitted anonymously by Hilton Garden Inn employees. Read employee reviews and ratings on Glassdoor to decide if Hilton Garden Inn is right for you.