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      Hilton

      Engaged Employer

      Hilton reviews

      4.0

      84% would recommend to a friend

      (7,553 total reviews)
      avatar

      Christopher Nassetta

      97% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Hilton has an employee rating of 4.0 out of 5 stars, based on 7,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      8K reviews
      5.0
      Mar 8, 2010

      Company Info

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment, strong team members, technology is currently exceptional.

      Cons

      Change in culture, leadership team has extensive turnover, office move has caused new team members that do not have experience in industry.

      2.0
      Feb 18, 2010

      I won't work at that specific hotel, but maybe another Hilton

      Housekeeping manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good to have in resume if you are in the Hospitality Industry - Good trainings - Good compensation

      Cons

      - Top Management is not passionate about making the guest happy. They just want to deliver service in a way that guest won't complain. In other words they are just giving the service. - Some managers are friendly but some don't have respect for others.

      3.0
      Oct 15, 2009

      Hilton Hotels - A Company in Transition

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had the great pleasure of working for Hilton Hotels while it was still the preeminent hotel company in the world. Many of the finest people I've known and worked with came through Hilton's corporate structure. It was a very large family, where everyone had a stake in our collective success.

      Cons

      Since the acquisition by Blackstone, the very structure of the company is changing. While I'm confident the company will once more be a world leader, it has not yet found it's footing. Many great people have moved on, voluntarily and otherwise, with an air of uncertainty weighing heavily upon those who remain.

      Viewing 304 - 306 of 7,553 Reviews
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      Glassdoor has 13,621 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.