Pros
People and perks. There are many exceptional team members, a lot of industry longevity and knowledge. The experience you gain is invaluable. The work atmosphere can be extremely fun. Middle management has some true all stars. Oh yes...and we also have a fantastic portfolio of hotels. The corporate initiatives that have to do with charity, the arts, community involvement and the environment are refreshing. There is a definite atmosphere of pride and many people willing to go the extra mile. We also have a wonderful legacy of hospitality and the spirit of Conrad Hilton is definitely still alive.
Cons
Since new ownership, focus is on bottom line rather than hospitality. While there are many things that make Hilton a great company to work for, these are like torches carried on from the old regime. There is a lot of training but it is sort of bizarre and hollow as if they train you with catch phrases and slogans but never actually get to the bulk of the knowledge. Trial by fire and piecemeal come to mind. Employee morale is low with all the changes-Original Sr. Management is all gone, positions being eliminated and many employees will have to move across country or give up their jobs just to relocate to DC area. Is there a connection with new CEO returning to his home town? The excuse that DC (EDT) is more conducive to a global operation is laughable when a lot of expansion is happening in Asia and India.