Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 457 reviews)); "culture is great and they do invest in all their employees" ((in 336 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 249 reviews)); "Great work life balance and ability to create own projects" ((in 202 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 558 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Long hours and underinvestment in some properties" ((in 416 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 166 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,553 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,553 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews

2.0

Jan 8, 2009

Hilton - Life is a long, tiring journey....then you die having accomplished nothing with zero to show for it.

Manager

Recommend

CEO approval

Business Outlook

Pros

You get to stay at Hilton hotels for a discount....sometimes, unless it's a Holiday or in a city where people like to go on vacation. If you work in a hotel, you get to eat in the cafeteria. Mmmmm....chicken and rice.

Cons

Low pay. Long hours. Little chance for advancement. Poor communication from corporate.

2.0

Nov 7, 2008

Recently bought by private equity and being run into the ground

Finance manager

Recommend

CEO approval

Business Outlook

Pros

There is always something happening, and interesting technology challenges that revolve around the unique business model. Pay is high if you are not in the LA or European offices.

Cons

Bought by private equity and being run into the ground. Hilton is not a good bet right now from a career perspective. Wait until the layoffs, outsourcing and restructuring are complete sometime in 2009. The company lacks solid management and is not process driven. This can be frustrating if you come from a more structured organization with documented, repeatable business processes. The organization is not standardized or structured for efficiency.

1.0

Jul 3, 2008

Great hotel to stay at,not a great place to work at.

Disgruntelled employee

Recommend

CEO approval

Business Outlook

Pros

For my situation,I live in town. I love the fact I dont have to commute. I like most of the people I work with. I like to meet new people all the and do enjoy serving and assisting the guests.

Cons

No recognition from management for passing inspections. Without the hotel staff, we would,nt be here.No incentives to want to stay working here.no raises,no employee reviews. you try to offer any money making ideas or improve guest services and your declined.no cost of living incentives. I have been here for 5 years and have recieved no positive imformation and no raises.

Viewing 310 - 312 of 7,553 Reviews

Jobs at Hilton

Gerente de Recursos Humanos - Publicación vencida

Recepcionista - Publicación vencida

Gerente de Alimentos y Bebidas - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

View job

Barman - Publicación vencida

Guadalajara

View job

Hilton

Hilton reviews

Company ratings over time

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Reviews by job title

Hilton - Life is a long, tiring journey....then you die having accomplished nothing with zero to show for it.

Recently bought by private equity and being run into the ground

Great hotel to stay at,not a great place to work at.

Jobs at Hilton

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