Hilton reviews

4.0

84% would recommend to a friend

(7,554 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
1.0
May 29, 2025

False Positives

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and salary are good

Cons

All of upper management is terrible. They use write ups as punishments instead of learning opportunities, they’re happy to throw each-other and other employees under the bus, and they completely and utterly lack transparency. They allow their mood swings to influence the entirety of the hotel experience, and all guests and staff suffer as a result. They also committed wage theft on multiple occasions, and were cited for osha violations.

Viewing 331 - 333 of 7,554 Reviews

Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.