Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 459 reviews)); "Awesome culture and great people to work with" ((in 337 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Great work life balance and ability to create own projects" ((in 201 reviews)); "The team member travel program is great." ((in 191 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 551 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 547 reviews)); "Long hours and weekends but that comes with hotels" ((in 426 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 369 reviews)); "Managers were bad at communicating with each other and satff." ((in 157 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,554 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews

4.0

Jun 16, 2025

Great company,loosely supervised

Front desk manager

Recommend

CEO approval

Business Outlook

Pros

Excellent PTO policy, good company values that are (more or less) consistently practiced by the company.

Cons

You need to know someone, or be liked by a higher-up

1.0

Jun 8, 2025

If you value your sanity, don’t work here.

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Decent Pay, Full-Time Work, ADP Direct Deposit

Cons

Poor Communication, Passive Aggressive Management, Extreme Favoritism, Poor Inventory Upkeep, Dirty and Disorganized Work Environment, Scheduling Errors and Inconsistency, Massive Work Demand Expectations with Short-Staffing Issues (lack of care to attempt to hire more bodies)

2.0

May 30, 2025

beware

Front desk manager

Recommend

CEO approval

Business Outlook

Pros

Alot of opportunities to advance yourself

Cons

Meatgrinder, they will work you into the ground here — beware

Viewing 328 - 330 of 7,554 Reviews

Jobs at Hilton

Gerente de Recursos Humanos - Publicación vencida

Recepcionista - Publicación vencida

Gerente de Alimentos y Bebidas - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

View job

Barman - Publicación vencida

Guadalajara

View job

Hilton

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Ratings by demographic groups

Reviews by job title

Great company,loosely supervised

If you value your sanity, don’t work here.

beware

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