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      Hilton

      Engaged Employer

      Hilton reviews

      4.0

      84% would recommend to a friend

      (7,554 total reviews)
      avatar

      Christopher Nassetta

      97% approve of CEO

      62% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.4

      Culture & values

      4.1

      Career opportunities

      4.0

      Senior management

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      Hilton has an employee rating of 4.0 out of 5 stars, based on 7,554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      May 20, 2025

      Bad experience

      Reservation sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I regretted the time I work and was disrespected by the DC of my desk (R.G.) in tlhis company . Was very frustrating.

      Cons

      Good employees benefits, good hotels discount when you are able to find availability.

      1.0
      Mar 25, 2025

      Ugh

      Waitress
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not friendly people- no clear direction of job

      Cons

      Yuck. It’s was a miserable Place

      2.0
      Mar 16, 2025

      Server at hole in wall restaurant

      Server/waiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Medical benefits, travel benefits and we are unionized here.

      Cons

      Pretty much everything you think of. Poor management, lack of teamwork, lack of morale. Also we finally just got purchased by a new company. That is a good thing because the last two owners drove this place into the ground. The restaurant I work for the roof collapsed over 18 months ago and they haven't done anything. We have been serving out of a trailer AKA Roach Coach! Now are building is going to be knocked down and they want us to serve out of this little shed. This place is a complete joke! The only good news is in about 2 years are 100 million renovation will be complete. Unfortunately I don't think I can make it that long. I have worked for the Hilton for 17 years but don't think I'm going to be here much longer.

      Viewing 337 - 339 of 7,554 Reviews
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      Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.