Hilton reviews

4.0

84% would recommend to a friend

(7,554 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Feb 6, 2025

The new GM is incompetent

Recommend
CEO approval
Business Outlook

Pros

Great staff discount when you travel. Up to 70% off room rate for team members. 25%-50% off for food and beverage. The previous GM (HH) was a gem.

Cons

Unsafe back of house. No budget for staff hour. High expectations while handling a huge workload. The current GM (MZ) was not as good compared to the previous one.

5.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

I really appreciate the highly collaborative working culture and the high level of psychological safety. Great work-life balance. Lots of corporate events. Great office environment with a barista offering free high-quality coffee.

Cons

No in-house SDEs outside of the US and India, which requires us to rely on third-party vendors for any new product development. There is always a risk of pandemics like COVID-19.

1.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule is nice if allowed.

Cons

The culture here is off. No team building. Being promoted is very hard

Viewing 343 - 345 of 7,554 Reviews

Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.