Hilton reviews

4.0

84% would recommend to a friend

(7,558 total reviews)
avatar

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
5.0
Sep 21, 2021
Recommend
CEO approval
Business Outlook

Pros

The hotel has a great family environment, teamwork attitude, and appreciation of efforts made by everyone at any level

Cons

Currently not all have returned to work

3.0
Sep 8, 2021

Kind to the Team Members, but chaotic!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership really does want what's best for the Team Members. They bend over backwards accommodating them. The flexibility is unlike anything I've ever experienced with another employer. They really do promote a culture of inclusion and camaraderie.

Cons

Chaos abounds from the Executives on down. The give direction, so the teams work in that direction. Then, suddenly, out of nowhere, the direction changes...over and over and over. Millions, if not billions, of dollars are wasted in shifting directions and priorities. If you can learn to roll with it, it's a great place to be, but if you like clear direction, it'll drive you mad! Oh, and the pay is pretty low too.

Viewing 409 - 411 of 7,558 Reviews

Glassdoor has 13,626 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.