Hilton reviews

4.0

84% would recommend to a friend

(7,555 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,555 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Their health insurance benefits are awesome. Union protection.

Cons

Management has very poor communication. Their new Topgolf swing suite has so far been a bumpy ride with very little business, and the restaurant has been very slow. This is the least amount of money I’ve made in tips at any restaurant. Unfortunately, due to the seniority structure set in stone by the union, as a new server or bartender you will not have any say in the shifts you work, nor can you take time off. Another unfortunate aspect is that because the union does provide protections for employees, it also emboldens bad behavior. There is a overall sense of “every man for himself”, particularly amongst the senior employees. Lastly, the tips you will make will likely be very poor until you have some seniority, and that can take at least six months to a year, depending on the amount of employee turnover during that time.

4.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

they have good hotel benefits

Cons

not much support from team

Viewing 436 - 438 of 7,555 Reviews

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