Hilton reviews

4.0

84% would recommend to a friend

(7,560 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,560 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Team Member travel perks Incentives like commission and bonuses for name mentions on Trip Advisor

Cons

Guests are allowed to treat team members like dirt, the behavior is perpetuated because guests are rewarded with free stuff when they throw tantrums.

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Hilton Response
6y
Thank you for taking the time to submit a review and provide feedback for us. We wish you the best of luck in all your future endeavors!
5.0
Aug 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Great location in the peninsula area

Cons

Worst management in hotel business

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Hilton Response
6y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
5.0
Jul 16, 2019

awsome

Recommend
CEO approval
Business Outlook

Pros

It is very good for career growth

Cons

but there are limited job opportunities

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Hilton Response
6y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
Viewing 463 - 465 of 7,560 Reviews

Glassdoor has 13,629 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.