Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 471 reviews)); "culture is great and they do invest in all their employees" ((in 336 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 267 reviews)); "Great travel benefits and PTO." ((in 186 reviews)); "Great team member travel program." ((in 183 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 550 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 534 reviews)); "Long hours and underinvestment in some properties" ((in 433 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 368 reviews)); "Managers were bad at communicating with each other and satff." ((in 159 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,562 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews

1.0

Feb 11, 2019

Look Somewhere Else

Bilingual reservationist

Recommend

CEO approval

Business Outlook

Pros

You can work from home.

Cons

Very low hourly pay. Hilton cheats workers with the incentives, they always paid me less than what I made. System was always down, and they put the blame on the worker. No benefits.

Hilton Response

7y

Thank you for taking time to give us a review and provide feedback regarding pay. Hilton takes pride in providing fair compensation and a culture of recognition that matches each Team Member's effort, performance and contributions along with the various benefits and perks which weigh into our total compensation package. We are sorry to hear this didn’t meet your expectations and we will share your feedback with leadership.

4.0

Jan 28, 2019

Good company to work for with good benefits but hard to use

Night auditor

Recommend

CEO approval

Business Outlook

Pros

You can work a good amount of time at one location and if you need to move can just as easily swing right into a job at another location. In other words the Hotel industry is very expandable and with Hilton locations all over the globe its almost impossible to NOT find work. Employee rates for hotels are good. Can be as low as 35 a night which is AMAZING.

Cons

The employee discounts for hotels is extremely out dated. I went to vegas back in September and was lucky enough to find a hotel available but it was off strip which is whatever but there were like zero options. The system recommends that you be flexible with dates. i.e book hotel BEFORE your flight. I personally use the hopper app so i book flights first and then see what hotels I can pull under the employee rate. I wish personally they had a push notification system that would send you a notification that a hotel room under the employee rate is available in the location you were looking because I cant check 24/7 and I'm sure sometimes people get really lucky and find perfect rooms and all that.

Hilton Response

7y

Thank you for your feedback. We are glad to hear you enjoy your Go Hilton perks! We will share your feedback with leadership. As you know, it is our desire to be competitive in our industry and offer the best to our Team Members.

2.0

Jan 21, 2019

FB Manager

Fb manager

Recommend

CEO approval

Business Outlook

Pros

Good health insurance Other benefits salary ok

Cons

95% of company corparate are whites no room for other ethnicities. Too much secrecy upper management keep the rest in the limbo Lost of discrimination

Hilton Response

7y

Thank you for providing us with your feedback. Though we strive to provide a diverse, inclusive and positive working environment for all, it certainly sounds from your remarks that there could be opportunities for improvement. We have shared your comments with leadership. Thank you again for taking the time to share your thoughts with us.

Viewing 484 - 486 of 7,562 Reviews

Jobs at Hilton

Recepcionista - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Supervisor de Seguridad - Publicación vencida

Gerente de Alimentos y Bebidas - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

View job

Hilton

Hilton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Look Somewhere Else

Good company to work for with good benefits but hard to use

FB Manager

Jobs at Hilton

Hilton reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Hilton

Hilton reviews FAQs