Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 465 reviews)); "culture is great and they do invest in all their employees" ((in 341 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 269 reviews)); "Great work life balance and ability to create own projects" ((in 202 reviews)); "Great team member travel program" ((in 192 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 555 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 550 reviews)); "Long hours and weekends but that comes with hotels" ((in 432 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 167 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,561 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews

5.0

Mar 5, 2019

Amazing place to work

Banquet bartender

Recommend

CEO approval

Business Outlook

Pros

I love everyone I work with. Management team is amazing and really care. They are always there when we need them and always do whatever they can for us.

Cons

Not a lot of hours but pay is still good.

Hilton Response

7y

Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!

4.0

Mar 5, 2019

good place to work however low pay

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

nice staff good management fun to work there

Cons

bad pay benefits too expensive no room to grow

Hilton Response

7y

Thank you for taking the time to provide your opinion and feedback. We do our very best to provide competitive compensation packages. If you would like further assistance in addressing your concern, please reach out to your HR team or direct manager.

2.0

Feb 19, 2019

Management really needs improvement

Server

Recommend

CEO approval

Business Outlook

Pros

The benefits are great, the hotel discounts are very good, and the pay is decent .

Cons

Management is poor, they have horrible communication and are inconsistent, they will take advantage of you whenever they see possible.

Hilton Response

7y

Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.

Viewing 481 - 483 of 7,561 Reviews

Jobs at Hilton

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Guadalajara

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