Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1114 reviews)); "Great people and love the workflow" ((in 460 reviews)); "culture is great and they do invest in all their employees" ((in 334 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 253 reviews)); "Great work life balance and ability to create own projects" ((in 202 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 552 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 546 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 367 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,563 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,563 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews

5.0

Aug 15, 2018

Best Places to Work

Account executive

Recommend

CEO approval

Business Outlook

Pros

Hilton is such a great company to work for, the opportunities I have been given in the last five years are truly amazing. I have worked up from a Food and Beverage Apprentice to Account Executive and have experienced so many one in a life time opportunities along the way. Due to the training and investment that I have received over the years I won highly commended for both the Rising Star Awards and also the Apprentice Awards. I have also visited so many countries that I would have never had the chance to visit not having special team member rates or gone there for work.

Cons

I do not have any cons.

Hilton Response

7y

Thank you for taking the time to give us a review and provide feedback. It's nice to hear such positive feedback about our management. Thank you for filling the earth with the light and warmth of hospitality while you were employed with us. We certainly appreciate the contributions you made.

5.0

Aug 7, 2018

Director of Events and Catering Sales

Director, events & catering

Recommend

CEO approval

Business Outlook

Pros

Here in Hilton, I work with talented team members who are passionate about making a difference, serving guests directly and in directly and all the while-learning and having fun. We work smarter, not harder. And when you have a role that is not "work"-every day is an exciting adventure. I/we grow professionally and personally. Hilton Benefits are a great value too. To be candid, I love what I do. This is the next best business to show business. And for me-"the future's so bright-I gotta wear shades."

Cons

I have no concerns/issues with Hilton Hotels and it's core values. Each year, Hilton is recognized as a great Company to work for and be a part of in this ever changing industry.

Hilton Response

7y

Thank you for taking the time to give us a review and provide feedback. Team Members are the heart of Hilton and are at the core of our success. We are committed to supporting the well-being and performance of all our Team Members so they can Thrive in all they do and be at their best every day. You are helping us achieve the goal of becoming the preeminent global hospitality company - the first choice of Guests, Team Members, and Owners alike and we appreciate all you do!

5.0

Aug 6, 2018

Sr. Counsel

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great leadership. Interesting and challenging work. Rewards innovation and taking on challenges.

Cons

Because it is a growing and dynamic company, it sometimes feels like you are the only adult in the room.

Hilton Response

7y

Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values, including innovation. We are glad this is the case for you!

Viewing 502 - 504 of 7,563 Reviews

Jobs at Hilton

Recepcionista - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Supervisor de Seguridad - Publicación vencida

Gerente de Alimentos y Bebidas - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

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Hilton

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Best Places to Work

Director of Events and Catering Sales

Sr. Counsel

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