Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1079 reviews)); "Great people and love the workflow" ((in 479 reviews)); "Great culture and working ace" ((in 347 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 252 reviews)); "Great work life balance and ability to create own projects" ((in 196 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 546 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 167 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,564 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,564 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews

4.0

Jun 21, 2017

Director

Recommend

CEO approval

Business Outlook

Pros

High quality Brands, Strong service ethic, people work well together

Cons

History as private equity company and remnants of 2008-9 recession leads to tendency to be secretive about strategic direction & plans and to underinvest in IT.

Hilton Response

8y

Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

3.0

Jun 18, 2017

No opportunities to grow

Lifeguard

Recommend

CEO approval

Business Outlook

Pros

Easy interview and easy work.

Cons

Very little raises of the year.

Hilton Response

9y

Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to promote. As you know, it is important for us to have our Team Member's feel heard. As such, if you would like any further assistance in addressing these concerns, please reach out to your HR team or manager.

3.0

Jun 18, 2017

Great place to work; horrible for income growth opportunities.

Front office coordinator

Recommend

CEO approval

Business Outlook

Pros

Liked the people and the culture a lot. Provided meals for employees in employee lounge room. Good job security.

Cons

They are extremely cheap with raises and wages. Despite having years of experience, my raise was only $0.50 an hour when promoted to a new management position; and $0.25 an hour for every year I worked. They barely want to put anyone on salary.

Hilton Response

9y

Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.

Viewing 532 - 534 of 7,564 Reviews

Jobs at Hilton

Recepcionista - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Supervisor de Seguridad - Publicación vencida

Gerente de Alimentos y Bebidas - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

View job

Hilton

Hilton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Director

No opportunities to grow

Great place to work; horrible for income growth opportunities.

Jobs at Hilton

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