Hilton reviews

4.0

84% would recommend to a friend

(7,565 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
5.0
May 24, 2017
Recommend
CEO approval
Business Outlook

Pros

After working in the hospitality Industry for the past 15 years in multiple hotels I can honestly say this hotel ranks in the top for many reasons, the GM is awesome, the work environment and teammates are great, and the benefits are really good.

Cons

Honestly, I cannot think of one bad thing which is pretty spectacular.

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
5.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Great culture and team benefits.

Cons

employee parking is not that convenient.

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Hilton Response
9y
Thank you for taking the time to give us a review and offer feedback. As you know, it is our desire to be competitive in our industry and offer the best to our Team Members. It's nice to be acknowledged for what we do well and especially rewarding to have you represent our Values. Thank you for all you do!
5.0
May 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Your first week working for this company really sets the standard. It was unlike anything else. Everyone at Hilton truly loves working for this company, the moral and attitudes of everyone there are evidence to that. Walking through the halls everyone greets you and acknowledges you like you've been friends for years. It's not something to take for granted. The clientele are wonderful, they're usually traveling from other states or even countries and they're always so polite and kind, the culture that surrounds this place is a one of a kind experience.

Cons

Management seems to just repeat mistakes and wonder why nothing is being changed, or why they're seeing the same results.

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Be sure to share your ideas with your manager. The best ideas come from our Team Members. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do.
Viewing 538 - 540 of 7,565 Reviews

Glassdoor has 13,634 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.