Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1079 reviews)); "Great people and love the workflow" ((in 479 reviews)); "Great culture and working ace" ((in 347 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 252 reviews)); "Great work life balance and ability to create own projects" ((in 196 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 546 reviews)); "Long hours and underinvestment in some properties" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 167 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,565 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews

5.0

May 20, 2017

My Hilton Rock!!!!

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Working for Hilton has been a great Experience, from the team members from the management to our wonderful Guest. Hilton is an ideal work place for people who are looking to grow as a family, Learning and most important Delivering 100 percent to our Wonderful Guest. Hilton gives you the opportunity to grow within which is a great benefit to your career and life skills. Hilton Values every Guest every Employee which is the reason why I love working for Hilton...

Cons

Working for Hilton has taught me how to turn Cons To Pros.. Which is why I live by the Values, The Vision is Clear and im on the Mission by creating heartfelt experiences for Guests, meaningful opportunities for Team Members, high value for Owners and a positive impact in our Communities. thank you Hilton your Night Auditor..

Hilton Response

9y

Thank you for taking the time to give us a review and provide feedback. Advancement opportunities happen if and when we have very specific business needs, and many other factors weigh in as well. We are glad you are happy with your progress and we can't wait to see where your future with Hilton takes you. You are an extraordinary hospitality professional and make Hilton a great place to work. We appreciate all you do, keep up the great work!

4.0

May 18, 2017

Great Company

Hostess

Recommend

CEO approval

Business Outlook

Pros

Great Employee Benefits Great teamwork environment

Cons

I had a great team at my hotel

Hilton Response

9y

We very much appreciate you taking the time to provide feedback on your overall work experience. With regard to Team Member discounts and benefits we are glad you were able to use them as we strive every day to leverage our expertise in the hospitality industry to provide our Team Members the best rates and discounts possible. Thank you for your service to Hilton.

4.0

May 8, 2017

Great for those just fresh out of college, with no kids

Dos

Recommend

CEO approval

Business Outlook

Pros

Fun work environment if you love what you are doing. Travel perks.

Cons

Especially in sales, they do not have very good family work life balance. You are expected to be married to your job to produce revenue for them.

Hilton Response

9y

Thank you for taking the time to provide us your feedback. We acknowledge that Team Members have responsibilities outside of work so we do what we can to help them manage these multiple demands knowing work life balance is very important. Having leaders hear what's working and what's not working at Hilton helps us make changes for the better, which can ultimately impact the guest experience in a positive way. If you would like any further assistance in addressing these concerns, please reach out to your HR team or direct manager.

Viewing 541 - 543 of 7,565 Reviews

Jobs at Hilton

Recepcionista - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Supervisor de Seguridad - Publicación vencida

Gerente de Alimentos y Bebidas - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

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Hilton

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My Hilton Rock!!!!

Great Company

Great for those just fresh out of college, with no kids

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