Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (300) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1106 reviews)); "Great people and love the workflow" ((in 465 reviews)); "Great culture and generally strong leadsrship" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 245 reviews)); "Great team member travel program." ((in 204 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 554 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 534 reviews)); "Long hours and underinvestment in some properties" ((in 431 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,555 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,555 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews

4.0

Jun 20, 2014

Great environment and support teamwork

Finance accounting

Recommend

CEO approval

Business Outlook

Pros

There are not difficult tasks but key to the details if you can pay attention to what you are doing everyday. There are many opportunity that you can learn and grow in the Hilton family. It is a very support work environment and plenty space to grow if you want to be in a higher position.

Cons

Don't get used to the daily task but keep up with it and try to create more strategy to make it better and let your leader know you can take more responsibilities.

4.0

Jun 20, 2014

Great global company with fantastic brands

Vice president

Recommend

CEO approval

Business Outlook

Pros

Exciting, international environment with good team and strong corporate culture. Pretty good salary and very good additional benefits including bonus, LTIP, healthcare & pension.

Cons

Quite political (as with any large firm) and somewhat US-centric focus given the concentration of hotels in that market.

1.0

Jun 12, 2014

At home Reservation Specialist dallas tx.

Work at home agent

Recommend

CEO approval

Business Outlook

Pros

This was for a at home reservation "specialist", in Dallas TX, there were really no pros, aside from the minuscule discount they give you, if you every have the chance to travel, which you have to go through red tape.

Cons

The "I" in Hilton stands for integrity... But its funny because they literally want you to pay for a land line, equipment to do the work, with 7 weeks of mandatory training on 9 bucks an hour. IF they did have any integrity whatsoever they would know no one can live off of that and pay for your own equipment, and yet be forced to train for doing basic tasks.

Viewing 7141 - 7143 of 7,555 Reviews

Jobs at Hilton

Gerente de Recursos Humanos - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

View job

Gerente de Alimentos y Bebidas - Publicación vencida

Barman - Publicación vencida

Guadalajara

View job

Recepcionista - Publicación vencida

Hilton

Hilton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great environment and support teamwork

Great global company with fantastic brands

At home Reservation Specialist dallas tx.

Jobs at Hilton

Hilton reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Hilton reviews FAQs

Jobs at Hilton

Company ratings over time