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      Hilton

      Engaged Employer

      Hilton reviews

      4.0

      84% would recommend to a friend

      (7,554 total reviews)
      avatar

      Christopher Nassetta

      97% approve of CEO

      62% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.4

      Culture & values

      4.1

      Career opportunities

      4.0

      Senior management

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      Hilton has an employee rating of 4.0 out of 5 stars, based on 7,554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      Apr 30, 2014

      Hamster Wheel

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great entry level industry experience, but then you need to leave. Pay is good.

      Cons

      Work you into ground. Limited parking. Lack of respect from management.

      3.0
      Apr 30, 2014

      Not a Bad Job

      Guest service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Guaranteed hours, shift hours are specific (not random). lots of downtime (great for college students needing to study), family like atmosphere, gives great resume experience to use for future jobs, meet interesting people

      Cons

      Work most weekends, only two people hired per shift, not very flexible, rude customers trying to get a free stay, little starting pay, stressed out management due to upper management, secret shoppers every month, little to no help during busy rushes, too much to calmly handle for one person alone, little pay, terrible training program, more worried about profit than its employees, no scheduled breaks (only take a break if you have time)

      3.0
      Apr 27, 2014

      The pay was outstanding, good location, free hot lunches. No communication between departments or supervision of people.

      Housekeeper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great downtown location. Easy commute. Great pay. Free lunches. Free uniforms.

      Cons

      Communication is shut down on all levels. There's almost no security. Theft is rampant. There aren't enough employee lockers. Supplies are always low. Laundry is always behind in delivery to the floors.

      Viewing 7162 - 7164 of 7,554 Reviews
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      Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.