Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (301) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 448 reviews)); "culture is great and they do invest in all their employees" ((in 344 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 263 reviews)); "Great work life balance and ability to create own projects" ((in 192 reviews)); "The team member travel program is great." ((in 190 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 536 reviews)); "Long hours and weekends but that comes with hotels" ((in 423 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 360 reviews)); "Managers were bad at communicating with each other and satff." ((in 168 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

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Hilton

Hilton reviews

4.0

84% would recommend to a friend

(7,561 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Apr 17, 2015

I work full time as a Guest Service Agent at the largest hotel in the state of Louisiana.

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Being able to assist guests and customize their stay according to their preferences. Working with a great group of team members who are always willing to go above and beyond their call of duty. Feeling of empowerment to make something right when problems arise.

Cons

Not exceeding expectations. Working at such a busy property, sometimes it feels as though it takes away from the guests interactions.

4.0

Apr 17, 2015

hostess

Hostess

Recommend

CEO approval

Business Outlook

Pros

Great benefits, amazing discount on rooms, lots of team member recognition

Cons

Good as parttime, management seem stressed all the time, especially f&b but that is probably normal

4.0

Apr 17, 2015

Good benefits, fun environment, low pay

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Discounted travel, fun environment and

Cons

On feet all day, complaints

Viewing 7195 - 7197 of 7,561 Reviews

Jobs at Hilton

Gerente de Recursos Humanos - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

View job

Gerente de Alimentos y Bebidas - Publicación vencida

Barman - Publicación vencida

Guadalajara

View job

Recepcionista - Publicación vencida

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I work full time as a Guest Service Agent at the largest hotel in the state of Louisiana.

hostess

Good benefits, fun environment, low pay

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