Hilton reviews

4.0

84% would recommend to a friend

(7,553 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Dec 23, 2013
Recommend
CEO approval
Business Outlook

Pros

I learned quite a bit

Cons

I was forced to work 9-10 hours a day with no breaks, then forced to sign a form saying they offered breaks. My managers would make racist remarks about other staff members. Schedule would change at the last moment, and it would be posted one week at a time the day before the new week.

4.0
Dec 21, 2013
Recommend
CEO approval
Business Outlook

Pros

My hotel offered free hot lunch everyday and there's no shortage of starbucks. I truly feel apart of a team that is all working together to improve our guest's experiences. This is a company I could see myself staying with for a very very long time.

Cons

The starting pay is laughably low. I would probably make as much working in fast food or starbucks. Paying rent on that low of pay is barely possible. This is the only reason I have to potentially leave my job.

3.0
Dec 20, 2013
Recommend
CEO approval
Business Outlook

Pros

It is a good company in general. In many cases there are many opportunities for someone to grow and relatively fast. Very good benefits program for the staff members. Organized

Cons

Every hotel is different in terms of location and business needs. There not much focus on development of the staff. There too many standards and policies that are barely followed. There is inconsistency and differencies from one hotel to another that might become frustrating.

Viewing 7228 - 7230 of 7,553 Reviews

Glassdoor has 13,618 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.