Hilton reviews

4.0

84% would recommend to a friend

(7,553 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Dec 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Plenty of hours in the Summer, work is pretty easy. Nice co-workers.

Cons

Management sucks, unprofessional, got laid off over a text message and when I went in for an interview they were 20 minutes late. You can tell they really don't care about their employees.

4.0
Nov 15, 2013
Recommend
CEO approval
Business Outlook

Pros

The majority of the workforce that reports to this Carrollton TX location - they have to project a smile over the phone with every customer that contacts them. This 'virtual smile' is even more evident when in face-to-face contact with the people working there.

Cons

Low compensation, reduction-in-workforce in multiple divisions after the Blackstone purchase in 2009 (and the outsourcing / offshoring of many IT positions).

Viewing 7231 - 7233 of 7,553 Reviews

Glassdoor has 13,618 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.