Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 476 reviews)); "culture is great and they do invest in all their employees" ((in 339 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 256 reviews)); "Work Life Balance is great" ((in 208 reviews)); "Great team member travel program" ((in 185 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 557 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 541 reviews)); "Long hours and underinvestment in some properties" ((in 427 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 378 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What Hilton locations have received the highest employee ratings?

Guadalajara , Los Cabos , Cancún , Ciudad de México

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Hilton

Hilton reviews

4.0

84% would recommend to a friend

(7,543 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Dec 27, 2013

Working with Hilton New Delhi Janakpuri from last 5 years(From Pre Opening Stage)

Credit manager

Recommend

CEO approval

Business Outlook

Pros

One of the best chain among the hospitality Industry. Professonal managment & good policy

Cons

Salary is not sufficeny compare to the other hotels for the same position.

1.0

Dec 23, 2013

No Breaks and Racist Remarks!

Assistant sales manager

Recommend

CEO approval

Business Outlook

Pros

I learned quite a bit

Cons

I was forced to work 9-10 hours a day with no breaks, then forced to sign a form saying they offered breaks. My managers would make racist remarks about other staff members. Schedule would change at the last moment, and it would be posted one week at a time the day before the new week.

4.0

Dec 21, 2013

New employee and dazzled thus far

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

My hotel offered free hot lunch everyday and there's no shortage of starbucks. I truly feel apart of a team that is all working together to improve our guest's experiences. This is a company I could see myself staying with for a very very long time.

Cons

The starting pay is laughably low. I would probably make as much working in fast food or starbucks. Paying rent on that low of pay is barely possible. This is the only reason I have to potentially leave my job.

Viewing 7375 - 7377 of 7,543 Reviews

Jobs at Hilton

Gerente de Alimentos y Bebidas - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Recepcionista - Publicación vencida

Barman - Publicación vencida

Guadalajara

View job

Gerente de Centros de Consumo - Publicación vencida

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Working with Hilton New Delhi Janakpuri from last 5 years(From Pre Opening Stage)

No Breaks and Racist Remarks!

New employee and dazzled thus far

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