Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 454 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 265 reviews)); "Great work life balance and ability to create own projects" ((in 200 reviews)); "Great travel benefits and resources for employees" ((in 186 reviews)); "Great team member travel program" ((in 182 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 564 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 544 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 362 reviews)); "Managers were bad at communicating with each other and satff." ((in 160 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What Hilton locations have received the highest employee ratings?

Guadalajara , Los Cabos , Cancún , Ciudad de México

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Hilton

Hilton reviews

4.0

84% would recommend to a friend

(7,543 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Nov 13, 2011

Interesting place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hotel discount Global company=global opportunities Promotes within

Cons

Many times advancements are not based on the most qualified but instead the most liked HR not exactly ethically or organized. Continued education not encouraged and founded properly Daily system and IT issues that effect ability to do job at satisfactory level.

4.0

Nov 11, 2011

Events/Catering Assistant

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Opportunity for advancement and a long term career with great benefits. Team building is very apparent in workplace, as well as leadership.

Cons

Highly Competitive market. Large corporation, sometimes it takes longer to voice ideas or concerns to upper management

5.0

Oct 27, 2011

Great company to work for, the culture is very employee and family friendly, employees are very sharp and supportive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family friendly environment, many networking opportunities, senior leadership is very sharp but accessible and supportive, from the CEO down they really do care about the employees

Cons

Salary and benefits package is not the highest in the industry, it can take a very long time for decision to be made

Viewing 7396 - 7398 of 7,543 Reviews

Jobs at Hilton

Gerente de Alimentos y Bebidas - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Recepcionista - Publicación vencida

Gerente de Centros de Consumo - Publicación vencida

Barman - Publicación vencida

Guadalajara

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Interesting place to work

Events/Catering Assistant

Great company to work for, the culture is very employee and family friendly, employees are very sharp and supportive

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