Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 462 reviews)); "culture is great and they do invest in all their employees" ((in 341 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 253 reviews)); "Great work life balance and ability to create own projects" ((in 203 reviews)); "Great team members benefits (especially GoHilton)." ((in 189 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 558 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 428 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 370 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What Hilton locations have received the highest employee ratings?

Guadalajara , Los Cabos , Cancún , Ciudad de México

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Hilton

Hilton reviews

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4.0

84% would recommend to a friend

(7,534 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Aug 1, 2008

There are great learning opportunities with hard work and loyalty at Hilton.

Senior it project manager

Recommend

CEO approval

Business Outlook

Pros

I am proud of the name and I enjoy travel opportunities. Hilton is in the leading edge of hospitality technology. If your primary goal of your job is to learn new technologies you would do well here.

Cons

It is still a good old boy corporation with only a few (well publicized) exceptions. Those who can spin and say yes without any resistance are recognized as successful and those who point out the risks and try to mitigate them are seen as non-team players. Expectation management is impossible and if you want life balance, you will not find it in Hilton’s IT department.

1.0

Jul 11, 2008

Beware of HRCC promises.

Reservations and customer care

Recommend

CEO approval

Business Outlook

Pros

The medical benefit package isn't too bad.

Cons

Their policies and procedures prevent you from succeeding. They hire you to do a job, but then their policies and proceedures prevent you from doing it. Vacation days are very difficult to schedule, and consecutive days off are nearly impossible to get. And unless you have many years of seniority, you will never spend a holiday at home with your family. Their attendance policy is a bit unrealistic, especially for those with children.

1.0

Jul 3, 2008

hilton arden west

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

benefits, its just a paycheck, great co-workers, fun place to work when managers arent there.

Cons

MANAGEMENT is inept, do not care about entry level employees that are the face of the company. No communication but they want excellent service by their standards which is a mystery if they dont talk to you. They love cutting labor hours yet expect half staff to give best service to guests. Aren't provided the right tools but are expected to look best.

Viewing 7522 - 7524 of 7,534 Reviews

Jobs at Hilton

Gerente de Alimentos y Bebidas - Publicación vencida

Barman - Publicación vencida

Guadalajara

View job

Agente de Recepción - Publicación vencida

Guadalajara

View job

Supervisor de Seguridad - Publicación vencida

Recepcionista - Publicación vencida

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There are great learning opportunities with hard work and loyalty at Hilton.

Beware of HRCC promises.

hilton arden west

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