Hilton reviews

4.0

84% would recommend to a friend

(7,548 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Aug 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Excellent Food. Very clean establishment. Pay isn't too shabby. Great for experience.

Cons

Management is absolutely abhorrent. The equipment is old and outdated. Its know what you know its who you know. They expect you to work WELL beyond the hours of your shift and get upset if you can't for some reason. It's basically MODERN day slavery. The hours are TERRIBLE! The people that work there are lazy and confrontational. A lot of the union workers were lazy, crabby, and complained incessantly. I cried nearly 3 times just WITHIN my training period because they managers constantly try to put their workers down instead of uplifting them. If you make a MENIAL mistake and I mean MENIAL they act as though you've committed some grievous sin.

4.0
May 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Easy to climb the ladder in a few short years with little expierience. Big brand name for your resume. Over 500 locations worldwide you could apply at.

Cons

High turnover makes it difficult to build a team at any level, even managment. Little control over products standards and menus in the restaurant.

Viewing 142 - 144 of 7,548 Reviews

Glassdoor has 13,614 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.