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      Hilton

      Engaged Employer

      Hilton reviews

      4.0

      84% would recommend to a friend

      (7,548 total reviews)
      avatar

      Christopher Nassetta

      97% approve of CEO

      62% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.4

      Culture & values

      4.1

      Career opportunities

      4.0

      Senior management

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      Hilton has an employee rating of 4.0 out of 5 stars, based on 7,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Mar 26, 2013

      Pros and Cons

      Work at home agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free abd discounted vacations, you can also work at home

      Cons

      Holidays are based off seniority so more than likely you will be working the first year or so.

      2.0
      May 2, 2012

      Working at home isnt worth the headache!

      Reservation agent work from home
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at Home, discount hotels WHEN its available.

      Cons

      Absolutely horrible management, probably the worst I've ever had and I've worked in other call centers that I only thought were bad until I worked at HRCC. No communication whatsoever, most of the time it takes multiple emails to your supervisor to get an answer if you ever get an answer.

      1.0
      Apr 3, 2012

      Micromanaging at its worst

      Revenue manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, good hours. The work is somewhat interesting.

      Cons

      Employees are micromanaged from every level of management. You will spend more time defending your work than actually doing it. Constant criticism even if you are a good performer. Very little room for career growth. Poor pay.

      Viewing 145 - 147 of 7,548 Reviews
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      Glassdoor has 13,614 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.