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      Hilton

      Engaged Employer

      Hilton reviews

      4.0

      84% would recommend to a friend

      (7,548 total reviews)
      avatar

      Christopher Nassetta

      97% approve of CEO

      62% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.4

      Culture & values

      4.1

      Career opportunities

      4.0

      Senior management

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      Hilton has an employee rating of 4.0 out of 5 stars, based on 7,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Aug 1, 2008

      There are great learning opportunities with hard work and loyalty at Hilton.

      Senior it project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am proud of the name and I enjoy travel opportunities. Hilton is in the leading edge of hospitality technology. If your primary goal of your job is to learn new technologies you would do well here.

      Cons

      It is still a good old boy corporation with only a few (well publicized) exceptions. Those who can spin and say yes without any resistance are recognized as successful and those who point out the risks and try to mitigate them are seen as non-team players. Expectation management is impossible and if you want life balance, you will not find it in Hilton’s IT department.

      1.0
      Jul 3, 2008

      hilton arden west

      Front desk clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits, its just a paycheck, great co-workers, fun place to work when managers arent there.

      Cons

      MANAGEMENT is inept, do not care about entry level employees that are the face of the company. No communication but they want excellent service by their standards which is a mystery if they dont talk to you. They love cutting labor hours yet expect half staff to give best service to guests. Aren't provided the right tools but are expected to look best.

      2.0
      Jun 11, 2008

      Sadly not what is used to be. The Hilton name is what left!

      Department manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a good chance to advance because managers are running away! 401k.

      Cons

      Turnover. Talents fly away to competence. Poor management quality since Blackstone take over. Sad HR management. Not a place to feel proud to work for it anymore. Workforce reduction so severe that there is no even a chance to take time off for management or employees but property is doing the number$!

      Viewing 163 - 165 of 7,548 Reviews
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      Glassdoor has 13,614 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.