Hilton reviews

4.0

84% would recommend to a friend

(7,549 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Travel benefit is pretty nice if you like to travel: $29 per night for a Hampton, 39-59 for an Embassy Suites or Hilton. Some properties are free if they are company owned. The company is private (for now). Blackstone now owns the company, so we're hoping for some cleanup to allow for advancement. Since Hilton acquired Hilton International, there is opportunity to travel overseas -- a lot depending on the group and your title. Once the dollar is stronger and travel really picks up again, there should be some really cool technologies to explore for development. They're currently reviewing the number of contractors we employ, so there may be more permanent openings

Cons

No real advancement. Very top-heavy, although some of the numbers are being trimmed by Blackstone offering severance packages and letting people go. Too many contractors -- employees are not given the opportunity to develop new technologies or learn the skill. There is a lot of dead weight in management -- people do not know the technology in IT management or have been promoted as a favor or to justify a raise and have no experience in their title. There have been people move from a management position in Human resources to assume a Director position in IT security and have not one day of development or pure IT experience.

3.0
Jul 21, 2025

Compromise

Recommend
CEO approval
Business Outlook

Pros

Good WLB; hotel discount is nice; good technical leadership; positive culture.

Cons

Antagonistic relationship between HR and devs; slow-paced; disappointing bonuses at lower levels; lower hiring bar; volatile messaging from upper leadership; lower engineering salaries; reimplementing return-to-office for devs despite lower base pay.

3.0
Dec 31, 2023
Recommend
CEO approval
Business Outlook

Pros

-Employee discount -Decent benefits/PTO -Job stability -Good work/life balance (esp if you do bare minimum, it’s pretty easy to get away with it)

Cons

-Forcing people to go into office 2-3x a week even though most contractors and team members work 100% remote -Below market pay for tech positions -Raises are terrible, typically 3% increase for cost of living adjustments -Lots of outsourcing, and high turnover on certain teams. -Not long-term job if you care about professional growth. Most team members either leave after realizing they’ll never get promoted or end up staying in the same role for 10+ years so they can coast -Company culture is forced upon you. It’s expected you play nice with everyone even if there are major problems to call out. This makes it easy to coast bc you will never get in trouble or fired for it.

Viewing 166 - 168 of 7,549 Reviews

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