Hilton reviews

4.0

84% would recommend to a friend

(7,549 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

These pros are moreso about the company in general: the benefits at this company are SO good; free food everyday; some of the best healthcare around; company trips & travel benefits; this company really is THAT good.

Cons

The cons have to do with the bellman position itself; at my location, I was fulltime & minimum-wage (in Virginia, it's $12 an hour). Now you'd expect the tips to make up for it, but it was rare that I got any good tips here. And I've worked for other hotels & made AMAZING tips at those other hotels, so I know I'm good at my job--its just the clientele at my particular Hilton-location were cheap. I wouldn't mind this as much if I was part-time and if i was able to do something else more productive (like be in college at the same time), but the bellman-position here *requires* you to be 40 hours a week. With bad tips, $12 an hour fulltime (while doing nothing else to help your social mobility) is not sustainable in today's world, so the position burned me out (And it doesn't help that you can't sit down at ALL on the job). The benefits are GREAT--but the pay itself: not so much. In the end, It just wasn't worth it since there was no 100% guarantee of moving up from bellman.

4.0
Apr 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people. They have a lot of activities to bring employees together and be able to explore company culture. Nice cafeteria and meal discounts. Work load is reasonable, good work-life balance.

Cons

There are office politics just like every where else. Gotta be really diligent with up-keeping your work performance, so you're not the one at the bottom that they consider to have a "talk" to pressure you to leave. Even if your performance review went well and had positive feedback from your leader, it's still possible that they come and surprise you with a suggestion to consider "other areas" to find a job in. It's pretty scary and stressful to be put into this situation without any transparent communication about their actual thoughts on the performance.

3.0
Jan 28, 2023
Recommend
CEO approval
Business Outlook

Pros

There were good benefits (hotel discounts, etc...).

Cons

RMCC Management was terrible. It feels like you're in a box the way they want you to conform to their standards. It's their way or you won't be given a fair shake. Given Hilton is an older company, there is really no room for upward mobility especially if you're young and looking to grow with the company. The job itself is very monotonous and there was little to no variation in your daily tasks unless you happen to fill in for someone. Again, unless you're looking to enter the hospitality industry, I wouldn't apply.

Viewing 169 - 171 of 7,549 Reviews

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