Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (296) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 475 reviews)); "Awesome culture and great people to work with" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 251 reviews)); "Great travel benefits and day one 401K contributions" ((in 188 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 187 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 561 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 422 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 156 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What Hilton locations have received the highest employee ratings?

Guadalajara , Los Cabos , Cancún , Ciudad de México

Hilton reviews

Compare reviews

4.0

84% would recommend to a friend

(7,534 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Feb 25, 2015

Good Experience for learning but needs to improve as there is no really growth opportunities for franchised hotels.

Reservations manager

Recommend

CEO approval

Business Outlook

Pros

Great learning environment and culture. Good deals for team member rates in all the hotels for the company.

Cons

Every hotel is different. Not really the same "standards" for Franchised hotels than for managed /owned. Sometimes is hard to grow in the company for the same reason.

5.0

Mar 26, 2019

Hilton is the Best Place to Work!

Manager, hrx

Recommend

CEO approval

Business Outlook

Pros

The culture of Hilton is one that makes me proud to work here but to also serve in my community. Hilton seeks to positively impact the communities in which we work. This speaks to our commitment to spread the light and warmth of hospitality. Beyond that, I am encouraged to have a balanced work-life with the flexibility of working from home. My management team appreciates and rewards hard work. Hilton believes in taking care of their team members which guarantees that we will take care of our guests. The benefits of "being Hilton" are getting better and better. The long tenure room discounts gives lifetime discounts for team members with 10 or more years.

Cons

As a long time team member, I can say that working for Hilton now is the best it's ever been. I think a person's work experience depends a lot on the individual and then management. There will be difficult people and circumstances any where you go but I am grateful that with a dedication to doing my very best and maintaining a positive attitude will get past any challenging experience.

Hilton Response

7y

Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values.. We are glad this is the case for you!

5.0

Dec 1, 2016

Grow and Develop with Hilton!

General manager

Recommend

CEO approval

Business Outlook

Pros

I started as a line level employee in the hospitality industry, joined Hilton 20 years ago and just celebrated my 5th year as a General Manager in a full service hotel. Hilton Worldwide is a company dedicated to developing talent at every level in the organization and I owe my success and career to their continual investment in me.

Cons

Growth in the company can mean relocation from city to city. While this is not necessarily a bad thing, it is certainly can be part of the equation, especially if you want to fast track your career.

Hilton Response

9y

Thank you for taking the time to give us a review and provide feedback. You are an extraordinary hospitality professional and make Hilton a great place to work. We appreciate all you do, keep up the great work!

Viewing 16 - 18 of 7,534 Reviews

Jobs at Hilton

Gerente de Alimentos y Bebidas - Publicación vencida

Barman - Publicación vencida

Guadalajara

View job

Supervisor de Seguridad - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Recepcionista - Publicación vencida

Hilton

Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Experience for learning but needs to improve as there is no really growth opportunities for franchised hotels.

Hilton is the Best Place to Work!

Grow and Develop with Hilton!

Jobs at Hilton

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