Hilton reviews

4.0

84% would recommend to a friend

(7,545 total reviews)
avatar

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong team culture among colleagues who genuinely supported one another. Brand reputation that initially made the role exciting and promising.

Cons

Limited transparency in decision-making and a lack of follow-through when employees escalated workplace issues. Leadership turnover contributed to instability and inconsistencies in expectations, processes, and workplace culture. Serious concerns around communication and management responsiveness. Despite raising issues multiple times, I often felt unheard and unsupported.

5.0
Dec 1, 2025

More on situation

Recommend
CEO approval
Business Outlook

Pros

Free meal free uniform free shuttle

Cons

Graveyarf shift Shifting schedules and assig ed dutues

1.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of hotel discounts when traveling but difficult to schedule time off due to role responsibilities

Cons

Elitism, narcissism, unfair treatment, too much alcohol at company outings

Viewing 223 - 225 of 7,545 Reviews

Glassdoor has 13,611 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.