Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 462 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 257 reviews)); "Great team members benefits (especially GoHilton)." ((in 194 reviews)); "Work Life Balance is great" ((in 192 reviews)); "Great employee hotel rate and travel benefit" ((in 179 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 554 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 542 reviews)); "Long hours and weekends but that comes with hotels" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

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Hilton

Hilton reviews

4.0

84% would recommend to a friend

(7,553 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Jan 8, 2013

They took years off my life... and added tons of new gray hair!

Sales manager

Recommend

CEO approval

Business Outlook

Pros

-travel benefits -career opportunities in other cities (not Boston area)

Cons

-Management expects you to do unethical things to steal business from your competitors -Make you feel like they are doing you a favor when you use your earned vacation time -Don't care about life/work balance -Senior management finds ways to blame you so that they look good when numbers are down and provide advice like, "just do it", which isnt helpful -Stress of the job will make your sick to your stomach with anxiety -Direct boss condescending to you and others around

4.0

Dec 18, 2012

Hilton is a great company to work for just depends on which management company owns and operates it.

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Employee travel passports, good benefits, fun atmosphere.

Cons

Management companies vary from hotel to another.

2.0

Sep 20, 2012

The worst experience of my career so far

Manager

Recommend

CEO approval

Business Outlook

Pros

it is a known brand It is hard for me to come up with any other pros

Cons

- terrible senior management with focus on communicating up and assigning blame instead of truly leading - HR was ineffective - our team was subjected to swear words in team meetings from our VP as well as collection of other bullying and unprofessional behaviors - no ownership or responsibility defined and no strategic goals communicated - lots of overworked and unhappy employees with not much results to show for it - considerably behind the industry in learning and new technologies. I had to do a lot of catch up at my next job after being a part of Hilton's digital analytics team - too much outsourcing - and way too many vendors with conflicting agendas - would not recommend this place to anyone who is looking to do some real work in the field of analytics, contribute, and grow

Viewing 283 - 285 of 7,553 Reviews

Jobs at Hilton

Gerente de Recursos Humanos - Publicación vencida

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Recepcionista - Publicación vencida

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Barman - Publicación vencida

Guadalajara

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They took years off my life... and added tons of new gray hair!

Hilton is a great company to work for just depends on which management company owns and operates it.

The worst experience of my career so far

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