IKEA reviews

3.7

66% would recommend to a friend

(13,371 total reviews)
avatar

Juvencio Maeztu

76% approve of CEO

50% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Mar 19, 2018

Terrible, unorganized place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great co-workers.....Equally frustrated as each other....

Cons

Ineffective, lazy and disrespectful management. 90% of them are useless and that is being generous. Don't expect to move up at IKEA unless you become part of the clique. Having an exemplary work ethic will get you nowhere and you will NOT gain anything but more stressful work if you are a great worker. Management does not have your back and they do nothing but walk around with phones to their ear, (work phones but still - problems are not getting solved), or sit on their ever growing rear ends in the office while the peons try to keep everything together. The new organization - O4G - is an unsustainable joke. They had 2 years to get new job processes in place and they STILL don't know what they're doing. It's been since mid-October that these changes occurred. They screwed a lot of good people. If you see workers in blue shirts, they are the ones doing the bulk of the work and in some cases for less $ than the workers in yellow whose ONLY JOB IS TO STAND AROUND, (and walk the floor to a certain extent), AND HELP CUSTOMERS. Really? Do you think the customers know the difference? Yellows are almost never around and the blues have to help the customers while doing EVERYTHING ELSE, (inventory, stock replenishment, go-backs, shifting, solving problems, etc.). Blues help customers but 95% of the time, yellows are told by their managers NOT to help blues at all. Makes sense, right?

2.0
Jun 17, 2017

Hourly Coworker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are really good- medical, dental, optical, pet insurance, 401K and other benefits few will utilize but are available.

Cons

Restructuring of business to be "customer concentric"- they have forgotten to fix their problems first. Such as advocating for the employees, so in turn they can be ambassadors for the brand. Management is lacking in true management skills and favoritism plays a major part in promotions and acknowledgements. Original "values" Ingvar Kamprad wanted for his company are seriously lacking and ignored. Work life balance is seriously lacking for many.

2.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Meet nice co-workers, medical benefits, discounts, 401K.

Cons

There is no room for human error, it all comes down to black and white, polices and profit. If you can't perform due to any reason, illness, car trouble, sick child, public transportation is shut down due to weather...it doesn't matter, it is going to be an occurance against you. EVEN if you choose to use your PTO. If you're late because the bridge is up or there's a wreck blocking the bridge, the Max shuts down...your fault. I've never worked for an employer who didn't consider things out of your control. If your sick for more than one consecutive day, each day is an occurance, it should be one occurance for consecutive absence. The turn over is high, there's always an ad in paper for vacant positions. The attendance thing gets a lot of people quickly as we live in an area where there is high traffic volume and only two bridges connecting the two states for miles. If either bridge has an incident, drivers are stuck. If the Max breaks down, commuters are stuck. If the Governor declares our area a State of Emergency because of the extreme weather and we can't make it to work...if we call in and request to use our PTO until we can make it in....it's an occurance. The human element is gone.

Viewing 43 - 45 of 13,371 Reviews

Glassdoor has 18,593 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.