IKEA reviews

3.7

66% would recommend to a friend

(13,371 total reviews)
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Juvencio Maeztu

76% approve of CEO

50% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Jan 23, 2017

Cult of Incompetence

Recommend
CEO approval
Business Outlook

Pros

You can, and most do, show up, be social, do nothing, kiss up and collect a paycheck without worrying about performance. Incompetence runs deep, all the way to the officers of the company. Top leaders fear being exposed as unskilled so they tend to lead through selfish nonsense. Big plus for under qualified employees; being under qualified and incompetent is a prerequisite for a successful career at IKEA.

Cons

You will be working for, or with, children and not adults. You cannot prepare yourself for the immaturity and lack of skills you will encounter. Huge sense of entitlement from officers and "leaders." Make no mistake, this is a cult and there will be universal condemnation for speaking up against nonsense. There is no speaking truth to power without being labeled a heretic. Since top leadership is not qualified to work at comparable levels, or in comparable paying positions outside of the company, IKEA is everything to them and nothing is out of bounds when it comes to protecting themselves. This is a cult of incompetence where you will be asked to put blinders on and check your integrity at the door. Ethically appalling.

3.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

-People and Values Based Hiring -Ability to bring authentic self to work -Variety of positions and opportunities for movement around and between functions with a store environment -Opportunities to move States with the company/promotions by moving

Cons

-Your experience with workload depends on your location. Low volume stores are strapped, and turnover is constant from overwork and burnout. High volume stores the job is exponentially easier to achieve and more fun. -Some stores are Vaps (IKEAs version of a franchise) and you may have a 4-6 yr experience with a Store Manager that is in there to make their buck and run, regardless of what they say when they come in -Company has changed dramatically in the USA. Roots are European (Swedish) and there is a massive difference in the way our European counterparts experience IKEA vs US team -To grow beyond a store level, you must move to Conshohocken Pennsylvania and work for the Service Office. (At least that is what they say, yet they continue to make exceptions for some people and require others to move depending on the department)

1.0
Sep 8, 2021

A Rapid Decline

Recommend
CEO approval
Business Outlook

Pros

-$3 lunches -PTO -Insurance -Locker -"Progressive" culture -the benefits and culture used to be good.

Cons

-Awful scheduling -Ridiculous pay banding -Favouritism -Little career mobility outside of specific demographics -Introduced a covid plan with heavy responsibility on co-workers and gradually eliminated manager responsibilities. -covid plan was focused on surface cleaning with no regard for aerosols, and does not require customers to wear a mask (co-workers must) -Positive coworker covid case reporting is done on the basis of "cases in the last 2 weeks" so as to obscure the true number of co-workers that have contracted it, which to my estimation has been considerable. -Hours were cut and no support was given for the new waves of customer abuse brought on by various circumstances related to current events. -Company is very quick to flaunt how progressive it is, but regularly makes the lives of disabled, queer, and nonwhite coworkers hell. Accomodations are regularly denied, leadership positions are several times more likely to go to white cis coworkers, and any attempt to get good PR as a forward thinking company is done in a desparate bid to avoid reckoning with how material circumstances actually play put if you're a marginalized co-worker at Ikea. -it's difficult to leave a department with an abusive manager, they have veto power on transfers. This is regularly used in a punitive measure. I've seen it happen, twice. -When management walks through your department, prepare to be stared at, but never acknowledged as a person.

Viewing 46 - 48 of 13,371 Reviews

Glassdoor has 18,591 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.