IKEA reviews

3.7

65% would recommend to a friend

(13,398 total reviews)
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Juvencio Maeztu

76% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
4.0
Mar 19, 2009
Recommend
CEO approval
Business Outlook

Pros

IKEA has a great company culture with flat hierarchies and uncomplicated communication. The employees really identify with their employer, even more so because the company is actively committed to ethical and environmental standards. Many of the co-workers have worked their way up from the bottom and there are many opportunities to try out something new in a different department. Relationships among employees are very friendly and people from all different levels mingle and exchange information during work-hours and special events. Co-workers are given a lot of freedom to develop their own ideas, although the company expects them to also take responsibility in return.

Cons

Salaries are rather low. Career opportunities might be limited in the UK because the head office is not that big.

3.0
Mar 10, 2009
Recommend
CEO approval
Business Outlook

Pros

benefits are great, and the salary is decent. They are a very stable company, with good working values. The managment seems to help out when it gets busy. Overall decent job

Cons

I feel that it can be difficult to advance unless you want to put yourself in any random position in the store. for example, if you spend 5 years as a kitchen designer, and thats your specialty, to move up you may have to stock plants or sell bedsheets if a managment position opens in one of those areas, typical retail. Fast paced retail, can be extremely busy at times

3.0
Feb 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, health, dental, and vision benefits.,

Cons

The National Call Center in Baltimore, MD does not promote from within. Management positions are not filled from within. The only way to move forward in this company is to relocate. Any movement in you current location is a lateral move with little increase in pay. There is little structure here. When the company makes changes to processes, little thought seems to be given to how these functions will be handled. Emphasis is placed on controlling cost and doing things differently. Much less focus is given to customer satisfaction and product quality. Leadership at the call center needs to be reevaluated.

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Glassdoor has 18,633 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.