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      Indeed

      Part of Recruit Holdings, Co., Ltd.

      Engaged Employer

      Indeed reviews

      3.8

      69% would recommend to a friend

      (4,530 total reviews)
      avatar

      Hisayuki Deko Idekoba

      52% approve of CEO

      45% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.8

      Culture & values

      3.3

      Career opportunities

      3.1

      Senior management

      Indeed has an employee rating of 3.8 out of 5 stars, based on 4,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      5.0
      May 14, 2020

      Great place that could be improved

      Software development engineer-ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Customer-focused company: if you don't understand why are you doing something, it's either you're doing something completely wrong (and better to raise it up immediately), or you just don't know something (and better to learn in ASAP) - Almost no communications barriers: you could directly approach anybody, directly go and even edit almost any information source and codebase - and that would be very much welcomed - Processes in the company are a great help and not the obstacle to almost anything you'll want to do be it some personal stuff or some initiative - Unlimited PTO was a great thing for me for personal things - I'm guilty to borderline abuse it:) - Truly international company with huge amount of people from US, China (including new grads), Japan (including new grads), and literally countries all across the globe (Brazil, Israel, Spain, Singapore to name a few) - Data-based everything from evaluation presentations to product decisions to interviews

      Cons

      - Tokyo office steadily becomes an execution office with all the interesting/impactful work steadily been moved to US - I'd suggest to avoid Japanese managers: even if they're great people in person, I'm not aware of a single case when they didn't brought Japanese-style management under guise: shift responsibility, blame your team, micromanage, boss around etc. That doesn't apply to non-Japanese managers who are majority. - Advise: impact matters above everything else. Management don't communicate it clearly, so expect to adjust first quarter or two. Optimise for maximum impact with minimal effort, push back everything else.

      avatar
      Indeed Response
      6y
      Thank you for sharing your review and for your years of service with us. We appreciate your feedback and we’re glad you had a positive experience while working with us. As you mentioned in your review, we champion an open work environment, listening to employees is a crucial part of keeping with our open work culture. We are always encouraging employees to have 1:1 conversations with their managers, participate in quarterly feedback and management effectiveness surveys and our quarterly CEO Q&A sessions. Through these avenues, we’re hoping to learn how we can continue to work more efficiently and effectively, making our work more impactful. Your feedback to us is invaluable and we will certainly pass on your advice to our leadership team. Once again, thank you for sharing your thoughts with us. We wish you all the best in your future endeavors, stay safe and we hope to have you as part of the team again should another opportunity come up!
      2.0
      Feb 10, 2020

      Avoid UK Acquisition too damaging for your mental health.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The money is excellent and there are free lunches on Wednesdays. The vast majority of the people are great. Stunning office and general perks.

      Cons

      There are limited excellent managers. The majority of individuals in the acquisition business are either friends of or close ex-colleagues of the senior directors. They promote each other and a cult-like culture internally known as boys club. There is a huge diversity and inclusion issues and this has been made aware to senior management however it is being shut down and made a non-issue. There are consistent issues with women not being promoted and recognised specifically; however, this issue spreads across all diversity channels including race, age, LGBT and mothers, etc. It is talked about constantly but never raised as an issue pubicly to allow the image of excellence to be maintained. An easy search of directors in the acquisition business of Indeed on LinkedIn will prove this point (ALL MEN). The issues include but are not limited to sexual harassment, public scolding in Gap Analysis from Senior Directors due to poor performance which makes people feel like leaving the business due to the horrible nature of feedback, removal of progression based on not being part of the click that is deemed highest (Boys Club). There is an average of one girl per team of ten. We are told we have a voice but this is non-existent.

      avatar
      Indeed Response
      6y
      Thank you for taking the time to leave us a review about working at Indeed. We are aware that there is still work to be done in increasing diversity in some of our teams, and we appreciate the feedback you have given on this. The Diversity, Inclusion and Belonging team is currently working in partnership with HR and senior leaders to develop action plans that will support sales management in recruiting and retaining a broad slate of candidates. Indeed places significant emphasis on creating a culture of inclusion and belonging for all employees, and ensuring we hire people from diverse backgrounds remains a priority for us. We take any form of harassment at Indeed very seriously and have internal training, policies and procedures in place to support this. Please reach out to me directly or your local HR or DI&B representative to discuss this in more detail. Derek Diviney, VP Sales & CS EMEA
      2.0
      Jul 10, 2019

      There's a reason all the high performers are leaving now

      Client success specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - free snacks - unlimited paid time off - open concept office - decent benefits (except for therapy, which you'll need a lot more of if you're working here)

      Cons

      - cliquey management team that uses high school politics to intimidate high-performing employees while advancing those who don't threaten the status quo - little to no communication between internal teams, especially with regards to product updates and process changes (clients are often the first to know) - no actual growth opportunities (all hiring and promotions are indefinitely on hold amid company restructuring) - involvement in employee resource groups not considered "working time" - you must log your washroom breaks if you are taking mainline calls

      avatar
      Indeed Response
      6y
      Hi there. Thanks for your review about your time working on our Client Success team in Toronto. It’s disappointing for us to hear that you feel like you had a negative experience working with us as that is not what we strive for. We’d love to find out more about this so please reach out to us on inside@indeed.com
      Viewing 118 - 120 of 4,530 Reviews
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