Intact reviews

3.9

75% would recommend to a friend

(2,166 total reviews)
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Charles Brindamour

87% approve of CEO

75% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Nov 22, 2018

Claims Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location was very convenient Office nice, very spacious Generally friendly, approachable people

Cons

Training was not up to basic standards. Facilitation was very ad hoc, little to no hands on training Systems very glitchy in training environment if functional at all. Facilitation was done in a lecture style. Facilitator barely wrote anything down. All information was conveyed verbally. Wasnt much consideration for different learning styles and training techniques. Overall training was rushed.

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Intact Response
7y
Thank you for your review. We take all concerns very seriously. You’ve outlined some great points for us to consider on our training programs so thank you. People are our biggest strength and culture is our most prized asset so we will continue to invest in programs that help our people feel inspired and provide growth and development for their careers.
4.0
May 16, 2018

Good benefits, flexible hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, pension is good, team oriented, pay is good

Cons

upper management needs to listen to the front lines, promote within and give recognition

avatar
Intact Response
8y
Thank you for writing this review. We are doubly impressed that you took the time as a former employee to write it. So thanks again on sharing your thoughts on what we do well and what areas we can improve on. We will continue to keep true to our employee promise--to support the career and growth of our people.
4.0
Oct 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Great Pay Great coworkers who are always willing to help new employees Easy process for taking new claims HR is helpful but Unit Managers seem to have control over them

Cons

Unit managers are not there to help you They do not have sympathy towards you as a person and expect you to be robots The good middle management leaves the company Clients are not able to directly call their adjusters No opportunity to shadow other departments

Viewing 316 - 318 of 2,166 Reviews

Glassdoor has 2,935 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.