Does Intact pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intact. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Intact?

75% of Intact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Intact?

Claims Adjuster (138) , Underwriter (100) , Underwriting Assistant (88) , Customer Service Representative (68) , Claims Representative (60) , Business Analyst (54) , Actuarial Analyst (40) , Commercial Underwriter (35) , Manager (35) , Software Developer (35) , Data Scientist (33) , Accident Benefits Claims Adjuster (27) , Claims Assistant (21) , Intern (19) , Software Engineer (19)

What are the pros of working at Intact according to real employee reviews?

"Benefits were good and available right away." ((in 266 reviews)); "Everything is good here and people are great" ((in 158 reviews)); "Good work life balance for a first job" ((in 152 reviews)); "Supporting management and great work ethic" ((in 115 reviews)); "Great manager and place when working" ((in 76 reviews))

What are the cons of working at Intact according to real employee reviews?

"low pay and bonuses are not motivating to do more" ((in 104 reviews)); "Low salary for technical departments" ((in 76 reviews)); "Ultimately you need to get noticed and liked by upper management to feel like you have a secure foothold." ((in 16 reviews)); "No Diversity" ((in 9 reviews)); "favoritism, uptight, severe, no tolerance, conceited" ((in 7 reviews))

What are employees saying about Intact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact layoffs and their outlook for job security at Intact in 2026.

Intact reviews

3.9

75% would recommend to a friend

(2,160 total reviews)

Charles Brindamour

88% approve of CEO

74% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.6

Senior management

3.6

Career opportunities

Intact has an employee rating of 3.9 out of 5 stars, based on 2,160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Mar 16, 2018

Claims agent

Recommend

CEO approval

Business Outlook

Pros

Flexible hours. Competitive salary plus annual bonus

Cons

Management does not care about employees or clients satisfaction. Director promotes a person who he has a history with, and don't even bother with the interview process. When a week prior he did a conference on how we should never advantage one employee over another. Asked for 4 days of vacations they asked me to find a replacement for 3 days out of 4. They want the employees to be honest with the clients, but when there's a complaint or simply a client asks to speak to the manager for some sort of reason they say to find an excuse and they will call them back in 24-48 business hours.

Intact Response

7y

Thank you for your review. We take all concerns very seriously. You’ve outlined some great points for us to consider so thank you. Our People Promise is more than a statement, it is our commitment to our employees that we remain true to our values so we encourage you to speak honestly with your manager about your concerns or you can reach our to your HR Manager.

3.0

Aug 29, 2017

It was ok, but there are better companies out there.

Manager

Recommend

CEO approval

Business Outlook

Pros

Management tries, but it's not done for the right reasons. Done because they think it will increase numbers for bonus reasons. Training is ok, but it's still an old fashioned boy's club from a career perspective. Company talks about all the things to be "The Best Employer" but in reality, it's about corporate image and numbers. There are much better environments and companies out there.

Cons

Salary is not competitive. You can find better elsewhere. It's really just a job and pay cheque until you find a better one. It's all about brown nosing and not what or how you do the job, but who you kiss up to. This applies to all levels up to Executive. Also, if you're a visible minority, forget about climbing the ladder. Promotions go to french speaking or someone who kisses up, and/or is blond. It's not about competence, but colour and networking. Ageism and not being a visible minority is huge in this company to progress. Company only monitors diversity by gender, not all the other factors. Extremely short-sighted.

1.0

Jul 20, 2017

Glorified call centre job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits and nice colleagues. Good Benefits. Work from home is good for work life balance

Cons

Do not hire enough people for the work load. Upper management is out of touch. largest emphasis on calls per hour ect, has become more and more like a glorified call centre and not a sustainable career

Viewing 160 - 162 of 2,160 Reviews

Jobs at Intact

Data Scientist - AI Governance

Administrative Support I

Intact

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Claims agent

It was ok, but there are better companies out there.

Glorified call centre job

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