Does Intact pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intact. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Intact?

75% of Intact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Intact?

Claims Adjuster (138) , Underwriter (100) , Underwriting Assistant (89) , Customer Service Representative (68) , Claims Representative (60) , Business Analyst (55) , Actuarial Analyst (40) , Commercial Underwriter (35) , Manager (35) , Software Developer (35) , Data Scientist (33) , Accident Benefits Claims Adjuster (27) , Claims Assistant (21) , Intern (19) , Software Engineer (19)

What are the pros of working at Intact according to real employee reviews?

"Benefits were good and available right away." ((in 268 reviews)); "Everything is good here and people are great" ((in 154 reviews)); "good work life balance :)" ((in 149 reviews)); "Supporting management and great work ethic" ((in 110 reviews)); "Great manager and place when working" ((in 77 reviews))

What are the cons of working at Intact according to real employee reviews?

"low pay and hard to move up" ((in 109 reviews)); "Ultimately you need to get noticed and liked by upper management to feel like you have a secure foothold." ((in 16 reviews)); "No Diversity" ((in 8 reviews)); "Low pay, way too much favoritism is played" ((in 8 reviews)); "If you have a toxic manager, even if you face bullying, harassment or discrimination, HR or the top management will do nothing but listen." ((in 5 reviews))

What are employees saying about Intact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact layoffs and their outlook for job security at Intact in 2026.

Intact reviews

3.9

75% would recommend to a friend

(2,164 total reviews)

Charles Brindamour

87% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Intact has an employee rating of 3.9 out of 5 stars, based on 2,164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Oct 5, 2022

Do not recommend

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Friendly colleagues, lifelong friendships, some nice managers

Cons

Low pay, horrible management, too much work

Intact Response

3y

Thank you for your review. We are glad you made lifelong friends when working with us! We wish we could have addressed your concerns about the workload while you worked with us, we value all perspectives and encourage a culture of feedback. We wish you the best in your career.

3.0

Oct 1, 2022

Unreasonable Expectations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Job security and good benefits.

Cons

Unrealistic expectations to maintain 1:1 closing ratio with 4-5 new claims per day and 2-3 hours of queue time. The queues can open at any time when Workforce wants to bring service levels down without warning!

Intact Response

3y

We appreciate you taking the time to share a review! We're pleased that you enjoyed the stability and benefits at Intact. We understand there is work to be done and wish we could have addressed or attempted to fix your concerns while you worked with us. We wish you the best in your career journey!

5.0

Aug 2, 2022

Property Adjuster / Claims Representative Review

Commercial property claims adjuster

Recommend

CEO approval

Business Outlook

Pros

-Resources and tools readily available -Good team environment -Opportunities to advance career -Good benefits, employee share plan

Cons

-Heavy work load/claims volume -Too many different claims system

Intact Response

3y

Thank you for the time to write this review. We are glad you've recognized our highlights - supportive teams, career opportunities, our benefits, and more. About the workload, we hope you will voice your concerns with your manager or fill out our anonymous employee surveys with your feedback. We can't build a perfect system but we can work together tp what helps you be and do your best.

Viewing 274 - 276 of 2,164 Reviews

Jobs at Intact

Underwriting Assistant, Surety

Underwriting Assistant, Surety

Underwriting Assistant, Surety

Intact

Intact reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Do not recommend

Unreasonable Expectations

Property Adjuster / Claims Representative Review

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