Pros
Most local office staff are dedicated to the work and care about clients. Good PTO and insurance. Given limited resources, services tend to be good to clients to the best of staff ability.
Cons
The CEO makes over $1,000,000 per year. Look up the average nonprofit CEO salary in NYC for reference on how appalling that is. The jump between salaries in field offices and HQ is criminal. The money stays at the top, funding TONS of HQ staff who do… what exactly? Select HQ staff advocate for local offices and see the lack of support we receive. Most HQ staff are clearly there for the paycheck. When US offices started to unionize last year, massive pushback came from HQ. They don’t care about field staff or the reality on the ground, unfortunately. Also, ECU (ethics and compliance unit) complaints seem to go absolutely nowhere. Some incredibly unethical things happen in offices that are reported and never addressed.