Its a silicon valley misfit. They try to create an environment like google, hire a lot of highly paid smart people to innovate around just 2 major products Quickbooks and Turbotax and these products have their own challenges like, tough global expansion, govt. compliance etc.
The management realizes very late that they are spending a lot of money equivalent to Google or Salesforce, but not generating as much net profit.
Result : Constant Lay Offs. Every Year. Yes, the company is listed on the fortune best places to work for, but notice that the rank is dropping. Also, the folks who are probably the most happiest with the company are interns and early career engineers as they dont understand business so well.
One more big CON : A lot lot lot of middle management and on top of that very few managers are technical. There are situations where a Senior Manager(barely technical) manages a small set of entry level engineers. That job can be done by a Tech Lead at a lower cost and higher efficiency.
The funny thing is that these managers are called leaders and the company spends a lot of money on developing leadership skills for these managers. In a day to day life ,these are just supervisors, who have no idea what they are doing other than getting fancy title, fat paychecks and not so needed recognition.
The speak a lot of values, but when you display the values, you get beaten by stupid middle management.
