This company is in shambles. From the way they service customers to the way they care for employees. Extremely frugal leadership team puts profits above all else. Most employees work hard to do the right thing and they are met with constant bureaucratic processes - sent on chases for data or information that is impossible to capture with the antiquated systems. The company's intelligence is contained in Excel spreadsheets or Google documents. Promotions (opportunities come about very seldomly) are rigged, raises/bonuses are stingy, and politics drives everything. Seems to be a place where mediocre talent, both leaders and employees, come to die. Instead of motivating subordinates managers simply try to indoctrinate them into the stagnant work environment. Global CEO is always painting a picture of doom and gloom in every mass email. The Global office in England has a large amount of egomaniacs, spewing their opinions as if it's the truth, most of whom have never even stepped foot in a dealer in North America. There is no strategy - product, sales or marketing - no one has a clear and articulate message for the future except "Sell more cars."