Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,787 total reviews)
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Gregory Adams

54% approve of CEO

61% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
2.0
Sep 13, 2016
Recommend
CEO approval
Business Outlook

Pros

They encourage a healthy work life balance with their "Thrive" campaign and offer many opportunities to get physical activity in while at work. Often see groups of people walking for exercise during their break and they have installed outdoor gym equipment for employee use. Yoga, meditation are also offered.

Cons

They low balled my salary offer and I feel like it was because I was unemployed after being laid off from my previous employer. They convinced me that it work itself off with annual bonus (3-7% of salary) and annual merit increase. At my one year review they informed me there would be no bonus and no merit increase due to budget shortfalls. This will be second year with no bonus and no merit increase.

2.0
May 31, 2016
Recommend
CEO approval
Business Outlook

Pros

Great pay, great free benefits for you and your family. Great starting pay with intensive training prior to taking calls. Clearly outlined "raise" map defined by years of service and also has a yearly "cost of living" raise.

Cons

Oh where to begin. Management is a joke. Hypocrites left and right. Have to be willing to kiss operations/team managers behinds to get ahead. Very much like high school drama environment (with grown middle aged women and men). Micro managed down to the second. Need to go to the bathroom? Be careful, you'll have 3 managers waiting at your desk when you return asking where you were. Quality assurance is also a joke, most of them have never taken calls or are a million years old and are dumb as rocks. Pleasing them is impossible, you always have to take time out of your personal time to fight them and most reviews are denied. Extremely stressful. So stressful there are workers compensation and FMLA claims left and right. Super common for employees to experience GURD or stress induced irritable bowl syndrome. Not fun. Super high turn around rate. Retaliation is definitely a thing here. Even though they stress it shouldn't be. Having union on your side only helps slightly. Once you're on their bad side, they will literally try everything humanly possible to get rid of you. Overall the morals and beliefs of management, ops, and upper management are so messed up I would never reconsider working for this company again. I did it for way too long and the pay/benefits were no longer worth my happiness and mental stability.

1.0
Mar 4, 2016

Not very minority friendly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits.

Cons

No room to grow. During my three years there, my supervisor never approved my requests for professional development. I had a micromanaging bully of a supervisor, and unfortunately, the higher ups were deaf to the workplace problems within the organization.

Viewing 40 - 42 of 14,787 Reviews

Glassdoor has 16,802 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.