Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,787 total reviews)
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Gregory Adams

54% approve of CEO

61% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
1.0
Nov 29, 2016
Recommend
CEO approval
Business Outlook

Pros

It was close to my house.

Cons

I had the worst experience working at this Kaiser location, Step Down 6West. If you are new employee they will give you the heaviest patients. If you try to complain they don't care. There was a charge nurse that thought she owned the unit. Unprofessional, rude, ignorant probably went to school in her home country, no manners whatsoever. I never experienced anything like that since I became a nurse, never had any problems at any jobs. That unit was a horrible place to work. No break room and we all know that 30 minutes lunch is not enough to go to the cafeteria which was at least 5 mins to get there. The manager of the unit is useless. I tried to let her know about the situation but she did not take a few minutes to discuss. They treat you as if you are not human. Kaiser Thrives...that's a joke. I worked there a short time and quit. I was getting sick, dehydrated. If they relieve you for a break or lunch don't expect them to cover your medication or do anything for your patients. I've had a full time job at another hospital for many years and tried Kaiser because it was close to my house but it was a huge mistake. I am happy at my job, love to work here, get paid more and will continue to drive. Since I was hired at Kaiser I was promised the union hourly pay increase but never happened. Kaiser was horrible. Would never recommend it to anyone.

2.0
Dec 1, 2018

Behavioral Health

Recommend
CEO approval
Business Outlook

Pros

Good benefits package Good coworkers My department has an excellent manager Fair wages Work life balance is okay, but you'll go home so exhausted you probably won't want to do anything.

Cons

Impossible caseload and unreasonable schedules. We cannot possibly provide true quality services at the pace they expect us to see patients. It is almost impossible for someone to schedule a timely follow-up appointment, so patients wait a long time between visits. Best practices for the field cannot be followed because therapy is not meant to work like this. Workers are burning out at an incredible rate due to being overworked and discouraged by the care patients are getting. KP is trying to run mental health care like a car wash: get 'em in and get 'em out as fast as possible so the next person in line can come through. Everyone in my office is exhausted, frustrated, and discouraged. Morale is consistently very low and employees are starting to give up. People are not expecting it to get better any time soon.

4.0
May 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits Decent salary for the mental health field Excellent Educational Opportunities

Cons

High patient caseload No support from management Low morale Compromise ethical values due to not being able to see patients when it is clinically indicated

Viewing 37 - 39 of 14,787 Reviews

Glassdoor has 16,802 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.