Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,786 total reviews)
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Gregory Adams

54% approve of CEO

61% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
5.0
Oct 5, 2008
Recommend
CEO approval
Business Outlook

Pros

I work in Mental Health. The salary is one of the best in the social services, behavioral health industry. Benefits are good and our jobs are protected by SEIU-UHW West union membership, which isn't too common in mental health. Kaiser employees have strong job security, the average employee at Kaiser stays for more than 20 years. In my field we are also supported by Kaiser and the union to continue our education through paid education days and free classes sponsored by the union and Kaiser, which helps for those who are licensed. Vacation benefits start out at 24 days a year, our entire family is covered by Kaiser medical insurance at no cost to the employee, we have a good 401K that Kaiser contributes to after two years of employment - 1.25% of our annual compensation, as well as a retirement pension. Part-time employees also receive benefits and they are flexible with work hours in mental health - 4/10 work weeks or other configurations. If you want to work in mental health, learn more, grow as a professional, Kaiser presents a great opportunity for this.

Cons

The work load at Kaiser can be overwhelming at times, their desire is that every hour of the day be filled with a patient, which can be very draining in mental health. Communication between departments isn't efficient and frequently, although we can be interdependent, we don't really know what the other department does specifically, or how they function, and vice versa. Also, much of the job satisfaction for staff in behavioral health is connected to the style of management in their clinic, which varies from caring and supportive to indifferent and neglectful. This is a problem across the board within Kaiser. My experience of Kaiser management, senior and line, is that they are generally polite and respectful. Nevertheless, it is easy to get typed at Kaiser which will determine future opportunities or lack thereof.

1.0
Feb 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice facilities and decent pay.

Cons

I work at the Duluth Contact Center in GA. This is the absolute most negative and miserable job I have EVER had. That is saying something, as I once had a job literally working on a railroad in 105° heat. Managment is horribly unprofessional. I almost cannot find the words to elaborate on just how unprofessional. You're made to feel stupid if you ask questions. There is such favoritism it's ridiculous. There are "road runners", ie "floor support".. who literally walk around doing nothing but joking with each other. My team manager is a jerk who openly walks around with a horrible attitude and is completely unapproachable. I cannot express enough how horribly managed this place is. Every day I look for another job. Every day I pray I never have to come back to this Hell on Earth again.

2.0
May 18, 2017

IT Manager

Recommend
CEO approval
Business Outlook

Pros

Giving 2 stars only because of benefits. Great benefits and flexibility to work remotely when needed. If you need good insurance or retirement, and don't mind direction to the point of micro-management and being told what to do and how to do it each step, this could be a good fit.

Cons

Beware when interviewing here. Job is not what was described in the description or during the interview. If you enjoy owning your space, being accountable and independent, don't take a job here, you will be frustrated very quickly. Culture is very oppressive. Management seems micro-managing and condescending as a whole. They hire smart people with great experience in the field they need and then want them to stop using their experience and simply do that they are told. A very sit down, shut up, and do what you are told culture.

Viewing 34 - 36 of 14,786 Reviews

Glassdoor has 16,801 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.