Kaiser Permanente reviews

Although the mission to strive for change, the culture does not support change. Any constructive criticism is ignored. System is very inefficient and disorganized. Members complain about their health care delivery and it is very dissatisifying. Evidence based medicine is not practiced. You are basically catering to members and admitting patients for social reasons and not acutely worsening medical issues. You do more clerical and busy work than any other job I have ever worked in. Doctors do the discharge appointments and all the reappariations or transfers. No room for autonomy.

The organization is a matrix structure so it means that generally, most people have two or more bosses. This leads to a culture of non-accountability and one in which decisions are very, very difficult to make. The culture is extremely consensus-driven and people tend to be passive-aggressive to a fault. This is not the environment where you want to be if you like to get things done. But, if you are happy to coast for a couple of years, it can be a great place to be. People talk about getting 'Kaiserized' if you stay at KP too long: you no longer know how to function in an organization that believes in accountability.