Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,787 total reviews)
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Gregory Adams

54% approve of CEO

61% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
2.0
Oct 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Great telecommuting policy. There are some good people at this company that try and do the right thing. There are too many Executives that really don't care until it becomes and issue and then look for a scape goat.

Cons

Perks-No; Personal Growth- No; Office Culture - Vacant; I believe it this were a public company this Executive Management Staff would be under a lot more pressure to succeed and take personal accountability. I really think the EVPs need to have more experience. Too bad for the good workers.

2.0
Mar 31, 2014
Recommend
CEO approval
Business Outlook

Pros

A few great colleagues who want to learn and do more to advance KP's mission.

Cons

1. An astonishing bait and switch from the interview process to being brought on board. You will end up being hired and then not be allowed to do your job. 2. There are a lot of threatened people here who fear the competence of others, which means you've got teams of incompetent people who are not held accountable for their own performance. 3. You'll literally be told to be mediocre and to slow down your motivation to do your job well. 4. You'll be discouraged from doing your best or exploring and presenting other ways to improve processes. 5. You will not be allowed to interface with your cross functional colleagues around the nation without "permission" -- which really means that you are not trusted to do your job or to be an adult. Managers and directors here want to claim your successes no matter how small, and if they can't they'll get rid of you. 6. You'll quickly tire of the politics that don't yield anything good or useful. You may even be told directly that you need to make your ideas seem like they are the ideas of others less competent than you-- instead of being supported by your leader. 7. Many often end up reporting into an incompetent, so-called managers who lack professionalism. Some are even allowed to exercise their personal biases, dislikes, and jealousy against you. 8. If you try to do your best, you'll literally be told NOT to, and you may be hated for being professional and articulate. 9. If you come from Fortune 500 companies, are at the top of your game and try to share best practices that can benefit the business, you'll be told "we've never had anyone like you." You'll be told "we move slower than what you're used to." But you'll never be told that you can actually help improve things because you won't be allowed to do so. 10. The marketing and sales departments have either lost or ousted highly competent people, but the common denominators in those situations are are a particular manager and director. 11. In some departments, there are so-called managers that do not know anything (which would not be so bad if they knew how to lead and manage people and processes), yet they are allowed to remain and stifle others that are exceptionally talented and competent. 12. Managers and directors are not hired due to their skills and knowledge -- they are hired because they are friends and family of others entrenched in the organization at higher levels, or because the region fears a discrimination lawsuit if they try to rid themselves of incompetent people who have been hanging on and collecting a paycheck with a sense of entitlement.

2.0
Jan 6, 2014

Life at KP

Recommend
CEO approval
Business Outlook

Pros

People fortunate to work here love working here because the benefits are exceptional, Let's start with vacation - most companies feel it's generous to give three weeks of paid vacation. At KP you start with that or a smidge more and accrue with years worked. When I left I had 7.5 weeks of paid vacation. How many other employers in the US offer that? Because it's an HMO you get comprehensive health care, that begins as soon as you're hired, and if you work there long enough, your health care will be there after you reach 65. The pay is very comparable and they compensate you financially quite fairly and even generously. If you happen to be part of management, you are compensated even greater. Not many company have pensions they can offer you but KP still has that and you get vested rather quickly for it. Again, people want to work for this company because it still has excellent benefits, even compared to its earlier years when the benefits were beyond stellar. This is why Kaiser Permanente holds on to its work force because the grass isn't greener next door at least financially and benefits wise.

Cons

Like any business you are employed at, much has to do with the environment. Kaiser Permanente is your typical corporate structure that is both macro and micro. Macro in a bad sense that you feel you are barely a cog in the massive system that makes it work. Micro in the sense that in the end you're still dealing with people who can be pernicious, petty, vengeful, spiteful and these are your supervisors, managers, management and at times your co-workers. Kaiser Permanente promotes its work environment as positive but it is anything but that, especially if you have horrible bosses which is the norm and not the exception. As a corporation that works dutifully to cultivate its public perception, the reality is that KP is not remotely close to its 'spin.' If KP was such a great place to work for, other than benefits, than how you can explain why its own employment assistance program (EAP) and other mental wellness programs are overwhelmed by its own employees. It's not a healthy place to work, even though it promotes that 'healthy' message to its customer base. Both upper and lower management is incredibly inept and is rewarded for being so, and again. People continue to work there because the benefits are the only thing that keeps it bearable and the fact the job market is super bleak. Again, I only recommend Kaiser Permanente as a place to work because the benefits are very good but that is changing - so get in while those benefits exist and be prepared to be supervised and managed by someone who should never been made a manager or supervisor ever.

Viewing 73 - 75 of 14,787 Reviews

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