Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,804 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
3.0
Oct 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Depending on your role, you may be able to make a decent salary (not great) but decent and work life balance. Great pto benefits

Cons

If you’re not in a directorship or senior manager position and live in California, you won’t get paid enough to live a quality lifestyle . Many employees end up moving out of state to keep job stability as opposed to leaving KP for better pay. The pay is very low compared to other companies Projects take years to complete Unnecessary amount of meetings Depending on what kind of projects you are working for in the Org, you may end up having to work around the clock Way too many people at the leadership level and not enough people to get the actual work done Major disconnect between senior leadership, the work being done and the work that is possible given the money they are not willing to spend As a result , the work culture has become stale and toxic A lot of unhappy stressed out people who hate their jobs are who you interact with daily and you will end up hating this more than anything else

1.0
Sep 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Health Insurance Pension Misc. Other Benefits Higher Pay Guaranteed your full hours

Cons

This used to be a great place to work but its been slowly going downhill over this past few years. Kaiser is laying off and firing as many people as it can to save money. This leaves all medical center staff short to deal with the increasing number of patients that kaiser wants to get to be able to get more money. In addition you are expected to now fill in for other positions so they don't have to pay those postitions the extra money and just force you to do the extra work for the same pay. Usually this means 10 to 20 patients for every 1 worker which causes angry patients and long lines. For any appointment with a doctor it can take up to 4 months to get in to see a doctor even in the mental health department so hopefully no one has an emergency. Management doesn't want to work with you at all or listen to any of your feedback. The people who make decisions do not work in the department and make decisions on a number basis instead of any intelligent design. For example if you have 1 doctor working then you only need 1 person working even if your job is more than directly working with the doctor. You could help 100 patients that day and it doesn't matter they do not look at that or take that into account. When someone quits instead of replacing that person they just get rid of that job entirely and the other workers with the same title just take over all of their work. This has become a toxic work environment leading to employee infighting due to stress and being overwhelmed among other things. Kaiser does nothing to help with this and just hands out write ups as often as they can. Speaking of which if you are sick 3 times in 90 days even with a doctors note you will get written up. Kaiser would rather someone come in sick and spread it to patients than to allow the employee time to recover from sickness. I could go on and on and on. IF you are willing to do the job of 5 other people and would like higher pay then I would apply however if you want to keep your sanity then I would look elsewhere. Kaiser is no longer a company who cares about employees or patients. They just care about how much profit a non-profit can make. Kaiser is no longer a non-profit organization so don't think they care. The CEO makes millions of dollars and his pay hasn't gone down but the amount of employees have.

1.0
Dec 10, 2021

Bad Leadership

Recommend
CEO approval
Business Outlook

Pros

Good benefits and some great colleagues. Some of the best teams I’ve worked alongside.

Cons

Leadership has lost touch with patient care. Therapist working without backup. Referrals poorly tracked, or not chartered at all. Patients knowingly put into referral circles. Retaliation is common.

Viewing 172 - 174 of 14,804 Reviews

Glassdoor has 16,820 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.